Click on the Heading to view a listing of archived articles pertaining to that topic.


Alphabet Soup

To those immersed in the world of retail technology, all the acronyms and alphabetic abbreviations used to describe the solution of the hour sound pretty normal. But taking a step back to consider all the offerings and applications, it does seem like a jumbled world of Alphabet Soup: CRM, ERP, CRO, ASP...the list goes on. What do they really mean? What do they really do for an enterprise?

Michael Ponder takes an idiosyncratic look at the topic in a fictional look at a corporation's endeavors to revitalize performance through a technology infusion.

 

...and After

People speak of the growth of online technologies as a revolution.  New technologies are enabling (and sometimes forcing) whole new ways of looking at familiar concepts.  Come along for the ride as Michael Ponder examines the way we do the things we do and why we do them: both before the revolution...and after.

 

Click To Brick-eBusiness: Evolve, Enhance, Extend 

A Closer Look at Retail Technologies

Mike Alix looks at emerging retail technologies.

Common Sense Articles

The Creative CIO

Fred Morsheimer, The Creative CIO, considers the technology landscape from his perspective as a seasoned retail CIO.

Feature Articles

Friction in the Supply Chain

where its @ looks at the technologies and best practices of the Retail Supply Chain.

The Human Side of Cyberspace

All the rules are changing and retailers need to be aware that there is a major change happening.  The Internet can be a powerful tool to aid a retailer.  For those who fail to understand it and act accordingly, it can be their permanent undoing.

These articles are a pre-publication glimpse into Michael Ponder's upcoming book of the same name.

 

Integrating Community with E-Commerce

Recent research from Jupiter Communications reports "almost half of US online consumers prefer more targeted affinity/genre sites over general-purpose portals, while 39 percent of those consumers gravitate towards familiar off-line brands."  The appeal of affinity Websites often revolve around community aspects.  While many a Website aspires to be a "community site" few actually achieve it.  Creating a real online community requires some mindful crafting.  In these articles, Kimberly Williams shares some do's and don'ts for community-builders.  Kimberly knows her stuff.  As VP of R.R. Donnelley Online Services, Kimberly is responsible for the division's conception, strategy and overall development, and helping online retailers build community is something her division is very much involved with.

 

The Latin View

Welcome to The Latin View, a new regular section providing a wealth of information of interest to Latin retailers as well as US retailers wanting to enter the Latin market. Latin America, unlike the near saturation in the US, provides the opportunity for the kind of growth retailers are looking for. Additionally, new retail formats being developed in Latin America will undoubtedly influence the US retail market in the near future. This section is being hosted by The Exhibium Group, a Miami-based, international retail consulting organization with extensive experience in Latin America.

Of Clicks and Bricks and Mortar...and Malls

Read along as where its @ chronicles the impact of technology on malls and shopping centers.

Products for Multi-Channel Retailers

Come along as Brad Boa explores new products that aim to serve Multi-Channel Retailers.

Q&A With James Rosini

Examine online IP Law with James Rosini in each Q&A session.

Retailing on the Web

Explore the challenges, opportunities, and techniques of retailing on the Web.

Shopping With Mary

Tag along with Linda Cahan in this series of humorous and insightful articles as she and her stalwart shopping companion, Mary, hit the stores and examine what's hot and what's not in the world of retail design and operation.

 

The Power of Young Consumers

Michael Antecol has spent the last few years studying Young Consumers, becoming one of the country's best informed analysts on the topic and producing some of the best research on Young Consumers and their buying habits. Wielding unprecedented influence and buying power, today's Young Consumers are truly a force to be reckoned with. Michael shares some of his insights into their world and habits.

The Spotlight Article

From time to time, a specific article with be the center of a particular focus, "The Spotlight Article".

The Store of the Future???

where it's @ Associate, Linda Cahan, introduces us to Mike Wittenstein, an Atlanta, GA-based strategist, who has some very different ideas about The Store of the Future. Linda interviews Mike and explores his ideas. It is a very interesting discussion.

Store Talk

The Art of store planning and design is changing. Indeed, it must. Performance based retailing dictates that art must blend with science. Last year we were introduced to Tom and his methodology of "Profiling; We were impressed with what we believe to be a new and valuable way to look at the store planning process.  Some of the concepts that Tom shared with us during dinner one evening were quite contrary to common practice.  We asked them to discuss some of these concepts in a series of articles.

 

Top of The Net

"TOP OF THE NETR is a monthly look at specific online sectors. MoonWatch MediaR TOP OF THE NETR Editor Michael West critiques the 4 top players in any given area and shares his reviews with us - his past reviews can be found HERE. The TOP OF THE NETR reviews are a courtesy of MoonWatch MediaR.

 

Through the Looking Glass

Look over retail consultant Linda Frakes' shoulder as she peers "Through the Looking Glass" at some new retail ideas and concepts.

Walid's Crystal Ball - Retail Trends

Retail trend observer and futurist, Walid Jammal, brings us his look into new international retail trends and a glimpse into the future of Multi-Channel Retailing.

What Genius Came Up With That?

Merchandising Consultant, Terry Elton, takes a look at retail and why some retail concepts fly while others flop.  Check out what he has to say.  You might just find yourself asking, "What Genius Came Up With That?"

Your Customer's Head

Michael Lovas helps retailers understand human behavior to improve marketing and sales.

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